My experience from start to finish was my first home building process on the buy side. To say that Brookstone was extremely responsive and catering would be an understatement. They took leaps and bounds to adhere to any request from me, near and far. The home building process was extremely gratifying for me. They did everything in their power to ensure the move was a success. And honestly the best part about moving into a Brookstone home, was the care I received after moving in. They took care of every thing. Did check-ins, cleared my driveway of snow with their trucks, have a ridiculous turnaround time for my small requests and treat me with the most sincere kindness. I've worked with and for many home builders in the market, and a lot of them take a turn after the papers are signed. Brookstone went above and beyond after the sell, and still continue to be in constant communication for support 6 months past closing. I'm grateful to have been paired with such a wonderful builder and experience.
Our experience working with Brookstone through the home buying process was great. Whether it was talking through the final pieces of the interior of the house or negotiating the exterior deck, sod and finishes the process was very smooth and accommodating. The quality of the workmanship and the communication as to who to reach out to for any questions or concerns has been terrific. We could not be happier with the house after almost a full year. We thank Brookstone for an easy and helpful process.